职位类型:餐饮/餐厅/宴会/管事
发布时间:2019-02-13
有效日期:2019-05-14
基本要求:年龄不限性别不限
工作地点:三亚 海棠区
DUTIES AND RESPONSIBILITIES 工作职责Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures 按照部门的标准和程序,为客人提供高品质的食品和酒水服务.Communicates to his/her superior any difficulties, guest comments and other relevant information 与上级进行沟通,如: 遇到的困难, 客人的建议以及相关信息.Establishes and maintains effective employee working relationships 建立和保持高效率的员工工作关系Attends and participates in daily briefings and other meetings as scheduled 按照日程安排参加每日的餐前会以及其他会议.Prepares for service by ensuring: 服务前应做到:Grooming is impeccable and in accordance with ICHG personal presentation standards 个人外表清洁卫生并符合ICHG个人标准.Service equipment is clean服务器皿都是干净卫生的Equipment is sorted and stored所有的物品都是分类有序的摆放Glassware is polished 玻璃器皿光洁如新.Flatware is polished 刀叉等餐具都是光亮的China is clean 瓷器是干净的Waiter stations are prepared服务台的准备工作都已经做好Cutlery is placed for buffet and table service餐具在布非台上和餐台上摆放好Tables are set餐台已经准备好Reservations are read and familiarized阅读并熟记所有的预订.Special occasions are ready特别的事项都已经协调好.Music is on音乐已经打开Lighting is on灯光调节合适状态Service staff is ready for serve guest comfort服务员已准备好,提供好的服务Carries out effective service by ensuring: 提供有效的服务应该做到以下几点:Guests are greeted and seated礼貌迎接并协助客人坐下Daily specials are explained and up-sold为客人推销每日特色菜并作出详细的说明Food orders are processed accurately按正确的程序为客人点菜Trays and tray jacks are effectively used有效的使用托盘和托盘架进行服务Food orders are taken quickly食品下单快速Payment methods are handled accurately 按正确程序的为客人买单Working areas are cleaned and re-set quickly工作区域保持干净并能快速翻台.Bar is clean吧台整洁Used ashtrays are regularly cleaned有规律性的服务清洁烟灰缸Guests are conversed with in relation to the food and bever
工作地址:
三亚市海棠湾海棠北路128号
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