职位性质:全职 工作地区:海南省三亚市 招聘人数:1人学 历:大专工作经验:3年以上所 在 地:不限户 籍 地:不限提供食宿:不限年龄要求:不限计算机能力:熟练语言要求:英语(流利)国际联号工作经历:优先薪资待遇:5千-1万职位有效期:2019-05-24至2019-08-22
岗位职责/职位描述
•To be fully conversant with brand compliance systems and guest experience management tools such as Trust You, LRA reporting site etc.
•To facilitate timely corrective action planning, implementation, and eventual elimination of root causes that supports the continuous improvement in the area of guest experience.
•Be expert of product and service standard, ensure the process of standards and audit as well as reporting tools are well communicated to the operational teams.
•To work together with operations team and ensure the guest feedback management process is set up and well communicated to all Ambassadors.
岗位职责/职位描述
•To be fully conversant with brand compliance systems and guest experience management tools such as Trust You, LRA reporting site etc.
•To facilitate timely corrective action planning, implementation, and eventual elimination of root causes that supports the continuous improvement in the area of guest experience.
•Be expert of product and service standard, ensure the process of standards and audit as well as reporting tools are well communicated to the operational teams.
•To work together with operations team and ensure the guest feedback management process is set up and well communicated to all Ambassadors.
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